Tsogo Sun’s InterContinental O.R. Tambo Airport remains the Best Airport Hotel in Africa, says travellers who participated in the Skytrax 2014 World Airport Hotel Awards. For the fourth consecutive year, the InterContinental Johannesburg O.R. Tambo Airport hotel is the recipient of the 2014 Skytrax award in the Best Airport Hotel for Africa category.
The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. The survey and awards process is totally independent and guaranteed free of any airport influence or interference in final results.
The results are based on 12,8 million customer nominations across 110 nationalities of air travellers, and included 410 airports worldwide. The Airport Hotel Awards are based on guest surveys, which evaluate airport hotel standards including the overall experience at the hotel; access to and from the Airport to the hotel; service and friendliness of the staff; cleanliness; amenities and many more.
A safe walk from the bustling terminal building, the sophisticated InterContinental Johannesburg OR Tambo Airport hotel is a tranquil oasis for guests seeking a little respite from the frenetic world of travel. Through its brand service standards the hotel ensures that guests always feel a sense of belonging whether they are staying overnight or for a few hours while in transit.
“We are very honoured indeed to be, once again, recognised by our guests in this manner. As the leading hotel group in Africa, it exemplifies our commitment to providing world-class accommodation across all market segments. We continue to revolutionise the hospitality industry with our innovative spirit, dynamic management and unequalled levels of service to both the local and international travellers, says Andrew Davidson, General Manager at InterContinental O.R. Tambo Airport .